Product was successfully added to your shopping cart.

Return Policy

We offer exchange within 14 days of your purchase.

However, we only return items if they are defective or damaged. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. If you need to exchange it for the same item, send us an email at roses@o-derose.com and send your item to 999 Al wasl road, Umm Suqeim 2, Dubai As shipping charges are non-refundable, you will be responsible for paying for shipping charges for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.